Samsung are ************

Bought a Samsung ultra on the 3 March and submitted a claim for the promised Galaxy Buds. Received a reply the following day confirming the claim and was sent a claim number.

It is now 3 months later and despite numerous phone calls and emails and the usual "its a Covid issue" excuse I have still not received my buds!!

Now they don't have enough people in their call centre to take your calls any longer and emails are being returned "address box full"

Samsung are ************ who promise the world and cannot back it up.