ZB
ZACHARIAS B

1 reviews | Active since Feb 2016

30 Jan 2020, 09:44

SAMSUNG APPLIANCE PARTS

SAMSUNG dishwasher door counter balance cord broke. Nobody seems to keep parts for SAMSUNG and there customer care department only wants to log a callout.

So if you are a DIY person avoid SAMSUNG appliances

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply30 Jan 2020, 09:47
Official
Good day Zacharias
 
We are sorry to hear about your experience. 
 
We would like to escalate your concerns and our Voice of Customer department will be in contact with you to discuss the issues you have raised. 

You will receive the reference number shortly. 

Regards,
SamsungSA
:^JL