HC
Hannes C
1 reviews | Active since Oct 2015
17 Feb 2021, 13:55
Samsung and Vodacom Partnership ****!
I Have Upgraded 8 of Corporate Cellular Contracts in September 2020. Heck what a Good deal, for every Samsung phone you take you get a Free 32" TV... What a Racket, I have now been waiting for 21 Weeks (It should have taken 6 weeks) for the TV Units to be delivered and not Vodacom or Samsung can give me an answer. Vodacom claims it is a Samsung deal so it is out of their hands. Samsung will follow up to no avail. a String of reference numbers and now "Cancelled " orders but no sign of TV's. Please do net get fooled with ******** like Vodacom and Samsung. Take a stand alone phone and pay for what you get!!!
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Samsung South Africa's replyOfficial
18 Feb 2021, 15:46Good Day Hannes,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung ZA
NM
Samsung South Africa's reply18 Feb 2021, 15:46
Official
Good Day Hannes,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung ZA
NM