NC
NEROSHA C
1 reviews | Active since Oct 2015
07 Nov 2024, 12:57
SAMSUNG AND THEIR REPAIR PARTNERS
After many years of receiving the worst service from Samsung and them having to refuse help and MM ALL. I decided to take my dishwasher repairs to wonderful technicians who knows and understands the appliance. I had to pay an additional amount for repairs and the dishwasher was fixed with NO issues. I still have not received a refund from MM All. The problem was only the inlet hose. Imagine after all my stress.
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Samsung South Africa's replyOfficial
07 Nov 2024, 12:59Good day Nerosha,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply07 Nov 2024, 12:59
Official
Good day Nerosha,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM