MM
Molefi M
1 reviews | Active since Nov 2020
20 Dec 2024, 08:51
Samsung and Skynet Word Wide a bad combo
Dear Samsung
I have been waiting for my delivery from your online store since last Friday. I have been messaged that it is out on delivery the past 3 days, yet I have not received anything. The Skynet page on Hello Peter is full of complaints, yet you have entrusted them with our packages. My delivery is 7 days overdue. I have contacted both Samsung and Skynet with no resolution.
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Samsung South Africa's replyOfficial
20 Dec 2024, 11:07Good day Molefi
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply20 Dec 2024, 11:07
Official
Good day Molefi
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM