1 reviews | Active since Nov 2016
Samsung and Protea Hotels
<p>Samsung currently offers a voucher of R4000 when you buy certain appliances. At the end of last year I bought an air conditioner, just to dicscover this year that when you want to make your booking at Protea Hotels it "happens" that they are fully book. You end up getting the cheapest one in the range; far less than R4000. Even when booking it far ahead. Rather work out the price of other brands without considering this offer before you make your choice. As Samsung explained to me in an e-mail: "the price is valid between R0 - R4000". And it seems they aim for the part closer to R0! Not worth it. Huge disappointment.</p>
This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our Voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on this matter.
Regards,
Samsung Team
This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our Voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on this matter.
Regards,
Samsung Team
