RH
Rahiema H
1 reviews | Active since Dec 2013
17 Mar 2021, 11:14
Samsung and MTN false advertising
They promoted a free voucher in 2020 with an upgrade or purchase of the then new S20 to date i am still to receive the a valid voucher. I was given 2 invalid ones. After emails and whats app messages nothing. Both MTN and Samsung as well a company called Smollan did nothing. This is false advertising at its best.
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Samsung South Africa's replyOfficial
17 Mar 2021, 11:18Good morning Rahiema,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
NM
Samsung South Africa's reply17 Mar 2021, 11:18
Official
Good morning Rahiema,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
NM