Samsung and MTN don't deliver on advertised products.

About 3 weeks ago, I shared a post on how frustrated.and disappointed I was with Samsung, MTN and Skynet as we had not received our promotional items with the contacts that we had taken out on December 1st. I was contacted by Samsung to say they were following up and they had escalated the matter with Skynet as the couriers. A month after the contracts were taken out, Skynet arrived on Fri 3 Jan to delivery only one parcel and not the other!!!! This after having received emails for both contracts from Samsung on the day that the contracts were taken out. Instead of MTN and Samsung who offer the promotion taking responsibility for the mess up and trying to follow up and keep me update, I am left making phone calls which go unanswered and being told " The matter has been escalated" yet over a month later, we have still not received the items that were promoted with the contracts as per their advert. Totally disgusted with Samsung and MTN for extremely poor service!