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Pamela R
1 reviews | Active since Oct 2019
02 Nov 2019, 14:13
Samsung and Game .Dispointed
Latest update on Samsung. Lady called to ask if I was assisted. Told her Samsung does not care about there customers. All she said was Guarantee is for 2 years so please dont waste your money and take out extra warranty its not worth it even Game dont keep up to tbere word really dispointed. 7000 gone down the drain .fridge I only looks good on the outside .worthless .not even a suggestion to say they will help to fix. Today its my turn tomorow it could be you .so be aware .Samsung and Game .once tbey take your money .they don't care .
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Replies (3)
Samsung South Africa's replyOfficial
02 Nov 2019, 14:17Good day Pamela
We are sorry to hear about your experience.
We have escalated your concerns and our Voice of Customer department will be in contact with you to discuss the issues you have raised.
Kind regards,
The SamsungSA Team:^LP
Samsung South Africa's reply02 Nov 2019, 14:17
Official
Good day Pamela
We are sorry to hear about your experience.
We have escalated your concerns and our Voice of Customer department will be in contact with you to discuss the issues you have raised.
Kind regards,
The SamsungSA Team:^LP
Samsung South Africa's replyOfficial
02 Nov 2019, 14:34Good day Pamela
Herewith your reference number:
***
SamsungSA:^LP
Samsung South Africa's reply02 Nov 2019, 14:34
Official
Good day Pamela
Herewith your reference number:
***
SamsungSA:^LP
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Pamela R's updateReviewer Update
02 Nov 2019, 18:27That's something I won't believe cause you guys at Samsung and Game are all about making money not customer service you make promises youl never keep to .A huge disappointment.
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Pamela R's update02 Nov 2019, 18:27
Reviewer Update
That's something I won't believe cause you guys at Samsung and Game are all about making money not customer service you make promises youl never keep to .A huge disappointment.