KM
Khomotso M
1 reviews | Active since Sept 2022
30 Sept 2022, 21:32
Samsung and fair price clayvile
Bought a washing machine from fair Price Clayville last year only to find out that the machine is leaking and I went to the store to logged a complain a Samsung guy was sent but after few months I would encounter the same problem .I logged complains for more then 4 times for the same issue and each time they would send a person to fix but for the past 12 months I have been having the sa issue can someone please assist I never enjoyed my washing machine 😒
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Samsung South Africa's replyOfficial
01 Oct 2022, 07:14 Good day, K****tso,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
:^JL
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
:^JL
Samsung South Africa's reply01 Oct 2022, 07:14
Official
Good day, K****tso,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
:^JL
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
:^JL