mA
mohammed A
1 reviews | Active since Mar 2011
20 Feb 2026, 20:49
Samsung aircon
I recently bought a top of the range aircon unit via the online store. The unit was installed by a certified samsung technician, with the first week the unit made a noise and samsumg replaced it.
Its now 3 months later and the unit now keeps tripping the circuit breaker on the db board, certified electrical team had a look at the board and there are no issues.
Iv reported this via the samsung channels but to no avail. I need my unit to be sorted as its the peak of summer.
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Samsung South Africa's replyOfficial
20 Feb 2026, 20:56Good day Mohammed
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^KK
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^KK
Samsung South Africa's reply20 Feb 2026, 20:56
Official
Good day Mohammed
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^KK
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^KK