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Nitesh S
1 reviews | Active since Aug 2023
23 Aug 2023, 15:30
Samsung **** advertising lies and promotions!!!
Lies / false advertising!!! Do not fall for the false advertising that Samsung and Telkom are promoting- the deal with galaxy buds are a lie to get people to take up the contract I have taken up a contract with Tellom which was a Samsung A34 5G that supposed to come with the galaxy watch 5 and galaxy buds. The galaxy buds are a lie till date I haven't received the galaxy buds and whenever Samsung is contacted about it the excuse is they are waiting for stock.....why advertise and promote something that you don't have???? 1 of the reasons for taking up the offer was the galaxy buds - again do not fall for Samsungs advertising its all lies. Will be taking this further!!!
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Replies (2)
Samsung South Africa's replyOfficial
23 Aug 2023, 15:32Good day Nitesh
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
:^NM
Samsung South Africa's reply23 Aug 2023, 15:32
Official
Good day Nitesh
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
:^NM
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Nitesh S's updateReviewer Update
05 Sept 2023, 06:35Thank you Samsung for resolving the issues....finally got the earphones!!!
NS
Nitesh S's update05 Sept 2023, 06:35
Reviewer Update
Thank you Samsung for resolving the issues....finally got the earphones!!!