Samsung ADHD pathetic

<p>After promises made by Sasung centre that i will receive the phone in 5 to 7 working days, I phoned on day 7 just to get the news the phone is at some repair centre and Samsung can take no responsibility for the time they promised as it is now with someone else. When I asked to speak to a manager they transferred me to Yvonne at the repair centre. She promised me on the 23rd that I will have my phone no later than the 25th. On the 24th she phoned me just to confirm the phone is on its way to me. When I phoned this afternoon to ask where the phone is the samsung call centre said they received the phone and suddenly while I was on the phone with them they started calling and emailing me as if the battled the whole day with this to ask where the phone should be delivered. According to Yvonne she as no authority over the phone anymore and she meant it was out to the call centre, I would suggest she learns to say what she means as I am not the call centre. Elize at the call centre just lifts her shoulder she cannot do anything to promises made by the repair centre. This is a lovely bussiness they are in no one has any responsibilities it is always someone else. I cannot believe that a company like samsung give this kind of client service. I will sure consider this with my upgrade next month. Anyway seems to me if there product was of quality they did not need the ADHD department that is absolutely totaly *********** and everyone lies from the word go.</p>