1 reviews | Active since Sept 2016
samsung ADH GONE MAD!
<p>Good day,</p> <p> </p> <p>I my entire life I have never experienced so much incompetence from any organisation. I 12 September 2016, I booked my phone on ADH, for repairs to be done and I was told that in 48hours it will be collected from my offices and I be left with a loan phone, and 48hrs later needless to say the phone was not picked up, and I called again, and again I was promised that on the Monday the 19 September 2016, it will be picked up with the same abovementioned arrangements,</p> <p> </p> <p>Guess what it’s now 14:37 and no one from the courier company has called, so with that said, you wonder why customers opt to purchase pirated products.</p> <p> </p> <p>Kind regards</p> <p>Tshepo Majatladi</p> <p>Mobile : + ********** 0993</p> <p>Email : ********** <p>Website: https://majatladit.wordpress.com</p> <p> </p> <p> </p>
Hi Tshepo
This is to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number: ***.
A senior customer service executive will contact you with further discussions on this matter.
Regards,
Samsung Team
Hi Tshepo
This is to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number: ***.
A senior customer service executive will contact you with further discussions on this matter.
Regards,
Samsung Team
