1 reviews | Active since Feb 2016
Samsung ADH and head office refuse to help
I bought my Samsung S6 Edge in October 2015, and it has not given me one day of pleasure. It gets warm the battery last for max 4 hours. I loose signal, It randomly switches of and I can connect to wifi and must constantly restart my device. I have been at 3 of my network stores it has been at ADH and Samsung. They all refuse to replace it or resolve the problem. Its such poor service. This device is 4 months old. I have never had such poor service from Samsung in my life, I demand service Samsung is suppose to be a leading brand with top service. I want Samsung to contact me and to resolve my issues. I am a business woman my phone is my business I can't be without it. And I am loosing out on business due to this.
We have been in contact with you regarding the issues you have experienced on your device. We have refereed you through to our authorized repair centres or your service provider to get further assistance.
Kind regards
Samsung South Africa
We have been in contact with you regarding the issues you have experienced on your device. We have refereed you through to our authorized repair centres or your service provider to get further assistance.
Kind regards
Samsung South Africa
