TW
Theresa W

1 reviews | Active since Apr 2012

22 Jun 2016, 10:09

Samsung adh absolutely disgust me

<p>Took a contract from cell c last year a samsung s6, The phone fell and cell c said to report it to adh its still under warranty. I did so and after them sending me the run around to go in store for 3 days i got the warranty has expired. Seriously my contract started august 2015 </p>

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Replies (1)
Samsung South Africa
Samsung South Africa's reply22 Jun 2016, 14:39
Official

Hello Theresa

We have noted your concern, thank you for bringing this matter to our attention.

We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard

Your Reference number: ********** 883
Regards