AG
Arina G

1 reviews | Active since Sept 2015

13 Aug 2020, 19:30

Samsung = Ackermans

So i bought a samsung cellphone at Ackermans in February and now the screen is coming lose the phone does not have one scratch on it and is constantly lagging. I paid R3000 for the phone and now this!!! I have never had any problem with Samsung and is a huge fan but this has gone to far. I don't have money laying around to fix it or buy a new one!

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply13 Aug 2020, 19:34
Official
Good evening Arina,

We have noted your concerns and your query has been escalated to our Voice of Customer team. 

We apologize for the inconvenience caused.
  
A senior customer service executive will contact you with further advice on this matter. 
 
Regards,
SamsungSA: 
SS