1 reviews | Active since Sept 2016
Samsung A7 - worst phone by far
<p>Exactly 1 year ago I wrote a complaint very similar to this one where Vodacom told me that due to my phone being 8 days old and not 7, they could not replace my deffective phone.</p> <p>Now 1 year on and 4 instances where I have had to take my Samsung A7 (absolute ****) in for repairs, I am now being told that the screen is faulty and I need to pay for it as it was due to negligence.</p> <p>I will no longer stand for this and will not pay for any repairs. This phone was a dud from the beginning and should have been replaced when I requested so.</p>
This is to acknowledge receipt of your complaint.
Kindly note your query is currently escalated to our Voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on this matter.
Regards,
Samsung SA
This is to acknowledge receipt of your complaint.
Kindly note your query is currently escalated to our Voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on this matter.
Regards,
Samsung SA
