aS
aqeel S
1 reviews | Active since May 2023
03 May 2023, 22:28
Samsung a54, incredible connection
I've recently purchased a galaxy a54 through incredible connection in the hope that I'd be able to redeem my buds live however after spending countless hours of the phone with ison experiences they do nothing and are of no help I would honestly rather have spent my money else where and got the phone and the buds, these promotions are false advertising and should they not reply to me after 3 weeks(this Friday) I will be looking to take legal action
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Replies (3)0
Replies (3)
Samsung South Africa's replyOfficial
04 May 2023, 07:58Good day Aqeel
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply04 May 2023, 07:58
Official
Good day Aqeel
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
aS
aqeel S's updateReviewer Update
04 May 2023, 08:05I look forward to a reply from your team where I would gladly provide all the nessseary documents and call history as well as my interactions with samsung promotions
Kind regards
Aqeel
Kind regards
Aqeel
aS
aqeel S's update04 May 2023, 08:05
Reviewer Update
I look forward to a reply from your team where I would gladly provide all the nessseary documents and call history as well as my interactions with samsung promotions
Kind regards
Aqeel
Kind regards
Aqeel
Samsung South Africa's replyOfficial
04 May 2023, 11:26Many thanks for the details.^NM
Samsung South Africa's reply04 May 2023, 11:26
Official
Many thanks for the details.^NM