Samsung A53

I am highly disappointed with Samsung. With no compensation for 4 months without my cellphone, running back and forth to their repair center that gave me minimal communication. I had to use my own petrol. Pay people to make use of their phones to call the repair center. I run a small business of baked goods to make extra money and that I lost 4 months of income without my cellphone and when I eventually got my cellphone back, the LCD, Motherboard, back and front screen was replaced. Why would all that be replaced if it was not a factory fault that caused it to shutdown and not come on again? Upon getting my phone back, I had a password that started with a letter and 3 numbers. My phone was blocked and I could not use it once again after setting up my fingerprint as there was no keyboard option but only numbers to unlock my phone. Another 2 weeks went by reaching out to the repair center who told my point blank to contact Samsung again. I finally got through to Samsung on a live chat who than referred me to FX Cellular and when I got there, I had to pay from my own money (which I needed) to book my cellphone in for them to open my phone with some software as they explained and collected the very next day. Samsung repair center Pandodox is truly the worst repair center and their client service is disgusting. Big ups to FX Cellular for the fast and efficient service.