pH
petrus H

1 reviews | Active since Jun 2012

27 Jul 2016, 12:31

samsung A500

<p>I got the Samsung sm-A500F. First the microphone has a problem people cant hear you and now the gps also doesn't work anymore and its the same on other networks so it's not a network problem</p>

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Replies (2)
pH
petrus H's update27 Jul 2016, 12:33
Reviewer Update

So if i take the phone to a mtn store are they going to give me a replacement for the time being?

Samsung South Africa
Samsung South Africa's reply27 Jul 2016, 12:51
Official

Hi Petrus

This is to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number: ********** 0617
A senior customer service executive will contact you with further discussions on this matter.

Regards,
Samsung Team