UN
Unathi N

1 reviews | Active since Jan 2020

27 Jul 2020, 15:10

Samsung A50 freezes and rebooth itself

Good Day,

i have been experiencing some issues with my phone Samsung A50, the device freezes and sometimes automatically reboots itself, this has been happening for about 6 months since i bought it. The phone is rarely a year old.

Please advise as i'm convinced the issue is with the phone itself

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply27 Jul 2020, 15:24
Official
  Good day Unathi,
 
We have noted your concerns and your query has been escalated to our Voice of Customer team. 

We apologize for the inconvenience caused.
  
A senior customer service executive will contact you with further advice on this matter. 
 
Regards,
SamsungSA: 
SS