SAMSUNG A21 THE WORSE PRODUCT ON THE PLANET

on 6 January 2021 i receive a new Samsung A21for my new Contrack at MTN OUTLET in Murray str Kroonstad, the 19 April i return the A21 because of malfunction of the screen to this outlet and they sent it for repairs, the 26 April i return to the shop and ask if there is any progress with my phone, i was informed that i will properably receive the phone last week, it is now already the 3 May 2021 and NO PHONE yet, this is the last ever SAMSUNG product i will receive via MTN for a contract, my previous Samsung J4 + i also have problems with the speaker, but it was according to this local outlet not under warranty, get this product at MTN shop next to GAME in Welkom, was not informed that the product have only 1 year guaranty, here at the local MTN shop i was informed that this A21 also only have a 1 year guaranty, but for my wife at the Vodacom shop at CAR phone outlet, a got a A31 and it have a 2 year guaranty, it seems the agreement between Samsung and MTN is not up to standard!!!!But a Samsung in my life with MTN, NEVER EVER AGAIN and the product, i have to use my old Huawei now, due to the fact that my previous Samsung have a faulty speaker, I have to wear earphones with it and for me as a soldier can't walk like that, , all my banking apps is now down the drain, i even have to go to ABSA to use my previous Samsung with my WIFI to update the Absa app and hate to walk now with 2 cellphones and a wifi, only to get access to the ABSA app. This is unacceptable to be punished for poor SAmsung products