MVDM
Monica Van Der Merwe
1 reviews | Active since May 2015
22 May 2022, 17:56
Samsung A12
I have a Samsung A12 on contract and had to sent it back 3 times already and came back with the same problem. Even had multiple sim cards in and still the same problem. As soon as you insert a sim card and want to start on something, the phone goes off and only display samsung. Can't switch it off or do anything.
Helpful (0)
Replies (1)0
Replies (1)
Samsung South Africa's replyOfficial
23 May 2022, 08:08Good day Monica ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM
Samsung South Africa's reply23 May 2022, 08:08
Official
Good day Monica ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM