SC
Simnikiwe C
1 reviews | Active since Feb 2025
11 Feb 2025, 18:34
Samsung A05s
Samsung has one of the worse customer service ever I bought an phone online November 2024 and it had a problem and I called trying to speed up the process they told me it's gonna take 15 days that was November 29 till today no has ever contacted me from Samsung and I will never recommend any one to purchase their staff online. Now it's February 2025
Helpful (0)
Replies (1)0
Replies (1)
Samsung South Africa's replyOfficial
11 Feb 2025, 18:35Good day Simnikiwe
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply11 Feb 2025, 18:35
Official
Good day Simnikiwe
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM