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Dwayne P
1 reviews | Active since Jul 2017
01 Dec 2019, 21:31
SAMSUNG A NO NO!!!
I bought a Samsung a20 4 months ago after numerous atrempts there is always something wrong with my phone,firstly it was the battery , secondly cant charge, and now the battery is cracking at the back, still using it, but called samsung center 2 months ago and they said they will organise me a newer model i am not leaving this going to the papers.
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Replies (5)
Samsung South Africa's replyOfficial
01 Dec 2019, 21:58Good day Hendrik
We are sorry to hear about your experience.
We have escalated your concerns and our Voice of Customer department will be in contact with you to discuss the issues you have raised.
Kind regards,
The SamsungSA Team: ^TL
We are sorry to hear about your experience.
We have escalated your concerns and our Voice of Customer department will be in contact with you to discuss the issues you have raised.
Kind regards,
The SamsungSA Team: ^TL
Samsung South Africa's reply01 Dec 2019, 21:58
Official
Good day Hendrik
We are sorry to hear about your experience.
We have escalated your concerns and our Voice of Customer department will be in contact with you to discuss the issues you have raised.
Kind regards,
The SamsungSA Team: ^TL
We are sorry to hear about your experience.
We have escalated your concerns and our Voice of Customer department will be in contact with you to discuss the issues you have raised.
Kind regards,
The SamsungSA Team: ^TL
Samsung South Africa's replyOfficial
10 Dec 2019, 13:41Hi Hendrik
Please send us a private message with your contact details or alternatively email us on tellus @samsung .com.
Kind regards,
The SamsungSA Team:^LZ
Please send us a private message with your contact details or alternatively email us on tellus @samsung .com.
Kind regards,
The SamsungSA Team:^LZ
Samsung South Africa's reply10 Dec 2019, 13:41
Official
Hi Hendrik
Please send us a private message with your contact details or alternatively email us on tellus @samsung .com.
Kind regards,
The SamsungSA Team:^LZ
Please send us a private message with your contact details or alternatively email us on tellus @samsung .com.
Kind regards,
The SamsungSA Team:^LZ
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Dwayne P's updateReviewer Update
10 Dec 2019, 13:44***
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Dwayne P's update10 Dec 2019, 13:44
Reviewer Update
***
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Dwayne P's updateReviewer Update
10 Dec 2019, 15:54Pleaas contact me this is now again delayed
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Dwayne P's update10 Dec 2019, 15:54
Reviewer Update
Pleaas contact me this is now again delayed
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Dwayne P's updateReviewer Update
25 Jan 2020, 22:11Still no feedback !!!!!!!!*** going to the son paper
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Dwayne P's update25 Jan 2020, 22:11
Reviewer Update
Still no feedback !!!!!!!!*** going to the son paper