1 reviews | Active since Jul 2018
Samsung a disgrace.
Bought an S8 in March.. Following an update recently from Samsung...all my sensors which include the iris, gps, magnetic stopped working..and according to this page https://us.community.samsung.com/t5/Galaxy-S8-Questions-and-Answers/Samsung-S8-plus-all-sensors-not-working/td-p/288310 many ppl have been suffering from this and the only option is to change the motherboad. however, the company is refusing to do so because of a cracked in my screen using typical lacklustre excuses to avoid helping...so at the end of the day I have a 10 grand smartphone but which is worthy of only 400 rands....i had S4 then s6 then s7edge before i moved to the s8...suffice to say this is my last ever phone from this so called great company.
Good day,
We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^MS
Good day,
We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^MS
