JT
Jaron T
1 reviews | Active since Mar 2010
18 Feb 2021, 20:56
Samsung a brand to be avoided- shop another brand
I received a call from Samsung to confirm my problem was resolved from their side. They are naive to believe if they think the problem is solved from their side the problem is solved. Certainly not !!! No resolution has been reached the problem remains
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Samsung South Africa's replyOfficial
18 Feb 2021, 20:58Good Evening Jaron,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung ZA
SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung ZA
SS
Samsung South Africa's reply18 Feb 2021, 20:58
Official
Good Evening Jaron,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung ZA
SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung ZA
SS