HB
Hermann B

1 reviews | Active since Jan 2013

10 Mar 2020, 06:51

Samsung

Logged 3 calls since Friday night for a tv I bought in December 2019. I only have 1 functional HDMI Port.

One HDMI port (HDMI 3) is not detecting ANY device (tried with several cables) HDMI Port 2 pick up devices but the longer the tv stays on the more it drops signal.

HDMI Port one is the only functional port at the point. I even went to buy a splitter just to get everything connected again

On ALL 3 service requests on the website SAMSUNG repeats themselves with all the steps i need to do which i have already done before i contacted them. Each time they close the service request even if I explain to them that what they are suggesting was done and did not work

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