RM
Rbi M
1 reviews | Active since May 2021
26 May 2021, 10:58
Samsung
I bought 2 note 20 in October 2020 and December 2020 and submitted all required comments but to date I have not received the TV. You guys are ***** and misleading the consumers
Helpful (0)
Replies (2)0
Replies (2)
Samsung South Africa's replyOfficial
26 May 2021, 11:04Good day Rbi ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Samsung South Africa's reply26 May 2021, 11:04
Official
Good day Rbi ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
RM
Rbi M's updateReviewer Update
08 Jun 2021, 21:40Good day Bonolo,
Hope you are well.
We have tried contacting you on : *** with no success
Kindly note your promotional item has been invoiced out to the courier company as of today the 28th of May 2021, please note delivery should take between 14-20 working days.
Kindly note that this is the maximum amount of days to wait, it should be delivered to you prier to this turnaround time.
Also note that for this reason we will be closing your VOC query as your items has been invoiced out.
Thank you for choosing Samsung!
Kind Regards,
Tiffany (Samsung E-store)
Still awaiting de tracking number and the courier cause this 14 - 20 working days you have been saying since Janiary 2021
Hope you are well.
We have tried contacting you on : *** with no success
Kindly note your promotional item has been invoiced out to the courier company as of today the 28th of May 2021, please note delivery should take between 14-20 working days.
Kindly note that this is the maximum amount of days to wait, it should be delivered to you prier to this turnaround time.
Also note that for this reason we will be closing your VOC query as your items has been invoiced out.
Thank you for choosing Samsung!
Kind Regards,
Tiffany (Samsung E-store)
Still awaiting de tracking number and the courier cause this 14 - 20 working days you have been saying since Janiary 2021
RM
Rbi M's update08 Jun 2021, 21:40
Reviewer Update
Good day Bonolo,
Hope you are well.
We have tried contacting you on : *** with no success
Kindly note your promotional item has been invoiced out to the courier company as of today the 28th of May 2021, please note delivery should take between 14-20 working days.
Kindly note that this is the maximum amount of days to wait, it should be delivered to you prier to this turnaround time.
Also note that for this reason we will be closing your VOC query as your items has been invoiced out.
Thank you for choosing Samsung!
Kind Regards,
Tiffany (Samsung E-store)
Still awaiting de tracking number and the courier cause this 14 - 20 working days you have been saying since Janiary 2021
Hope you are well.
We have tried contacting you on : *** with no success
Kindly note your promotional item has been invoiced out to the courier company as of today the 28th of May 2021, please note delivery should take between 14-20 working days.
Kindly note that this is the maximum amount of days to wait, it should be delivered to you prier to this turnaround time.
Also note that for this reason we will be closing your VOC query as your items has been invoiced out.
Thank you for choosing Samsung!
Kind Regards,
Tiffany (Samsung E-store)
Still awaiting de tracking number and the courier cause this 14 - 20 working days you have been saying since Janiary 2021