1 reviews | Active since Dec 2022
Samsung 85" tv dud
I bought an 85" UHD tv from Makro. After installation the tv started flickering every 10 seconds getting worse minute by minute. I reported it to Makro and they were absolutely not interested in the problem and gave us a Samsung number for them to send out a technician. We called the number and after phoning them three or four times they asked us to send them a mail with the model number and description of the problem. It has been a week now and after phoning them again they could not find the email. The product quality and support are absolutely appalling. I would seriously consider ever buying a Samsung TV for such a big amount as we have no joy with the product nor support. I am now sitting with a tv that is a R30 000 ornament.
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^;JL
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^;JL