LVDB
Louis Van Den Berg
1 reviews | Active since Dec 2023
19 Dec 2023, 17:29
Samsung
Good day i did give my Samsung galaxy A24 in for repair off speaker and then the guy who fixed it damaged the back cover the he place an new order for back cover and i did adk him can he check the speaker he put in because still makeing noise and he put the new cover at the back and know my speaker is damaged Again because of Clearwater Samsung store know im without my phone poor customer service really know i must wait until next year for my phone he damaged that is not good service really he can't get away with this i want feet back as soon as possible thank you poor customer service
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Samsung South Africa's replyOfficial
19 Dec 2023, 17:30Good day Louis
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply19 Dec 2023, 17:30
Official
Good day Louis
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM