RS
Rhulani S
1 reviews | Active since Jul 2023
27 Jul 2023, 10:26
Samsung 70 inch TVs are useless
Samsung will knowingly sell its customers their defective 70 inch TVs. Every 10months or so, the screen will stop displaying images and they will replace the screen. 10 months later, you will have the same problem and they will replace the screen again. When your 24 month warranty is up, they will tell you that there is nothing they can do and advise you to buy a new TV. DO NOT buy a Samsung TV of you value your money and peace.
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Samsung South Africa's replyOfficial
27 Jul 2023, 10:27Good day Rhulani
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Samsung South Africa's reply27 Jul 2023, 10:27
Official
Good day Rhulani
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM