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TiyaInnocent T

1 reviews | Active since Jun 2017

04 Jun 2017, 16:46

Samsung 7.0kg eco bubble washing machine

<p>I have purchased last year from Game and I have only started using the machine in April this year. The machine has so many fault, always giving me a 4E error especially when doing second load, it sometimes doesn't dispense the detergent or the softener during rinsing. I even tried unplugging it but nothing works, I need to restart the program all the time because the machine has so many problems I need to watch it like hawk whilst during laundry. This is mess hey...I regret buying Samsung to think I paid so much money for this ****!</p>

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Replies (1)
Samsung South Africa
Samsung South Africa's reply28 Jun 2017, 11:03
Official

This is to acknowledge receipt of your complaint.

Kindly note your query has been escalated to our voice of customer team under reference number:***.

A senior customer service executive will contact you with further advise on this matter.

Regards

SamsungSA