AP
Ashton P
1 reviews | Active since Mar 2026
04 Sept 2026, 06:30
Samsung 65 inch tv repair service
Bought a samsung 65 inch tv a month ago.
The picture of the tv started to look all funny.
Was told because it is over 14 days I cant get a refund the unit must be booked in for a repair
I ended up booking it in for a repair.
The job card they gave me shows clearly that the unit is being accepted as a in warranty repair.
2 days after the technician came to my house they ended up calling me explaining to me that they going to charge me to repair my tv because the used time on the tv shows over a certain hours
Whe. I bought the tv I was told that I am going to get a full 2 years warranty just to be struggling this this. My advance please stay away from samsung tvs.
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Samsung South Africa's replyOfficial
04 Sept 2026, 06:31Good day Ashton
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Samsung South Africa's reply04 Sept 2026, 06:31
Official
Good day Ashton
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM