GM
Gugu M
1 reviews | Active since Jan 2021
26 Jan 2021, 10:06
Samsung
Itookmy phone to Samsung repair centre from October up to today i haven't got my phone back...I'm always calling them daily and they are always giving me different stories every day...they said i should pay R2240 for them to fix my phone while my phone is on guarantee...I told them to return my phone coz I can't pay such money since from October they are telling me that my phone has been dispatched....what hurts is that i pay for that phone monthly but I'm not using it n they haven't fixed it im wondering why are they still keeping it to them..
Helpful (0)
Replies (1)0
Replies (1)
Samsung South Africa's replyOfficial
18 Feb 2021, 18:53 Good Evening,
Your concerns were noted and logged.
Your complaint was assigned to our escalations department and we have been in contact with you.
Please advise if further assistance is needed.
Regards,
Samsung ZA
SS
Your concerns were noted and logged.
Your complaint was assigned to our escalations department and we have been in contact with you.
Please advise if further assistance is needed.
Regards,
Samsung ZA
SS
Samsung South Africa's reply18 Feb 2021, 18:53
Official
Good Evening,
Your concerns were noted and logged.
Your complaint was assigned to our escalations department and we have been in contact with you.
Please advise if further assistance is needed.
Regards,
Samsung ZA
SS
Your concerns were noted and logged.
Your complaint was assigned to our escalations department and we have been in contact with you.
Please advise if further assistance is needed.
Regards,
Samsung ZA
SS