samsung

My samsung S4 was water damaged so I took it in for repairs at Samsung Brooklyn mall in December 2014. I had registered for the 2 free repairs when I received my S4. The insurance covered either 2 free screen or water damage repairs. My screen cracked so I took it in to Samsung Gateway. To my surprise they told me I had used up my 2 free insurance claims from the water damage repair. No-one informed me of such when I picked up my phone in December from repairs. I believe that this is some way to avoid fixing our phones. The insurance specified 2 covers and all of a sudden one claim equals to covers. I don't think this is fair.