OH
Oliver H
1 reviews | Active since Feb 2016
02 Feb 2016, 18:33
Samsung 52' Plasma
About two weeks out of warranty, lines began to appear on our Samsung plasma TV and they keep getting worse. We contacted Samsung about the issue through the supplier, and they weren't interested in helping. There was no follow up whatsoever, so now I sit with a messed up TV which cost a lot of money. I feel disappointed, cheated and discouraged to buy another Samsung product.
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Samsung South Africa's replyOfficial
02 Feb 2016, 18:51Hello hansenoliver9,
Good Oliver Hansen
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Your Reference number ***
Regards
Good Oliver Hansen
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Your Reference number ***
Regards
Samsung South Africa's reply02 Feb 2016, 18:51
Official
Hello hansenoliver9,
Good Oliver Hansen
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Your Reference number ***
Regards
Good Oliver Hansen
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Your Reference number ***
Regards