RB
Robbie B

1 reviews | Active since Feb 2018

01 Feb 2018, 17:08

Samsung 49inch tv

Hi everyone just would like to let you know how rude and ******** Samsung call Centre is regarding the purchase of our new tv. We bought the tv and we now moved into our new home . We switch the tv on and the entire screen inside is cracked completely we Phone Samsun and they said we dropped and they won’t replace although it’s in the 7 day period Samsung should pay for this.

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Replies (1)
Samsung South Africa
Samsung South Africa's reply02 Feb 2018, 13:39
Official

This is to acknowledge receipt of your complaint.

Kindly note your query has been escalated to our voice of customer team under reference number: ***


A senior customer service executive will contact you with further advise on this matter.

Regards

SamsungSA