JS
J S

1 reviews | Active since Sept 2019

14 Sept 2019, 12:08

Samsung

Bought galaxy note 10 plus, from Vodafone store Nadine excellent , lisa from samsung excellent But Samsung call centre useless - charlotte Could not get samsung care loaded, despite, the onsite samsung rep helping me

0
Replies (4)
Samsung South Africa
Samsung South Africa's reply16 Sept 2019, 08:35
Official
Good day

 We are sorry to hear about your experience.

 We have escalated your concerns and our Voice of Customer department will be in contact with you to discuss the issues you have raised.

 Kind regards,

The SamsungSA Team:^TM
Samsung South Africa
Samsung South Africa's reply16 Sept 2019, 12:55
Official
Good day JD

Herewith your reference number:  

***

SamsungSA:^LZ
JS
J S's update16 Sept 2019, 20:47
Reviewer Update
Still waiting
JS
J S's update30 Sept 2019, 17:17
Reviewer Update
Still unresolved issue.
Buy an iPhone.
If trump was not around, a Huawei be my first choice