MC
Maxine C

1 reviews | Active since Jan 2011

16 May 2018, 12:27

Samsung

I have upgrade two company contracts to the Samsung Note 8 and Samsung S9. Both cells have the curved screen. I purchased original Samsung screen protectors. The problem is that as I have discovered is that no screen protector is compatible on the curved screens . With in the first week both screens were lifting. This is not the first time I have experienced this problem, the same thing happened with the Samsung S8 from the last contract. Each screen protector is between R400-R600 rand. I have also tried other brands. How can Samsung design this screen knowing that no screen cover is going to stay on? I have spent hundreds of rand purchasing. I would like an answer as to how to protector the curve screens!!!!!!!

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Replies (1)
Samsung South Africa
Samsung South Africa's reply17 May 2018, 10:26
Official

This is to acknowledge receipt of your complaint.


Kindly note the query is currently escalated to our Voice of customer team under reference number: ***


A senior customer service executive will contact you with further discussions on this matter.

Regards,
Samsung Team