CS
Christel S
1 reviews | Active since Mar 2021
17 Mar 2025, 12:35
Samsung 21kg Washing Machine
Worst online shopping we ever did ! Second 21kg Washing Machine delivered damadged after it was promised that they will inspect before delivery. So it is now the 2nd month without a washing machine and every time you phone you get send pillar to post. IT SEEMS LIKE SAMSUNG E-STORE DELIVERS ONLY DAMADGED GOODS !!!!
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Samsung South Africa's replyOfficial
17 Mar 2025, 12:36Good day Christel
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply17 Mar 2025, 12:36
Official
Good day Christel
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM