Samsung 2021

Our Brand new Samsung 65cm Smart TV popped after 3 months. We called Samsung. They called back telling me someone will call me to arrange to fix the TV. Someone did call and they arranged to fix it on 12 Jan 2021. NO show. I called Wednesday afternoon. I was told that the TV must be fixed by IN Guarantee Team....not out of Guarantee Team. I was just thinking that the OUT Guarantee team must be trained to ***** the public. It is Friday 15 Dec 2021. Still no call. I start calling around......I think LG is the way to go next.