Samsung 17 months old side by side fridge not working

<p>My refrigerator has not been working since Sunday 21 May 2017and I have logged several calls with the Samsung contact centres.<br />I was told that this would take up to 4 days to resolve which us unacceptable because the food in the refrigerator will not survive 4 days let alone 1 day.</p> <p>The fridge was purchased on the 20th of January 2016 and is still well within warranty. My food is spoilt and I am still waiting for a technician to be allocated.</p> <p>So while I wait who is going to pay for my food that is spoilt? Surely the team cannot be prioritising fixing a microwave or TV overy a fridge with food that is getting spoilt?</p>