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Samantha O

1 reviews | Active since Jun 2021

26 Nov 2022, 16:38

Samsung 10 year warranty what a joke

Never believe a SAMSUNG 10 year warranty on a refrigerator compressor. They are lying. No afterservice and they just give you the run around. Five different telephone numbers and all say "a technician will give you a call to set up an appointment" What a joke!!!!

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Replies (1)
Samsung South Africa
Samsung South Africa's reply28 Nov 2022, 08:03
Official
Good day, Samantha

Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. 

We have noted your concerns and we are currently investigating the matter further. 

Your complaint has been assigned to our escalations department and we will be in contact with you. 

Kind Regards, 
Samsung ZA
;^NP