Samsun SA doesn't care about it's customer

We bought a brand new TV from Samsung, and within one month there's a fault on the pixels. So obviously there is warranty on the product so we get in contact with Samsun, it has been a month since the technicians said it's a fault they can't fix. With minimal care or contact from Samsung customer service, and now after a whole month they say they don't have the TV in stock and we must get refunded the discounted price! So now we must pay more in to get an equivalent TV than what we originally paid, so much for warranty Samsung are absolutely pathetic, don't recommend anyone to buy their TV because if there is a fault with a brand new TV, you won't get compensated to be in the same position you originally found yourself in when you bought the TV.