Samsumg Voucher...wait for it.....A JOKE

We purchased 2 new Samsung Gaxy Note 20 Ultra's. The first on 21 Aug. Submitted for R4000 on 23 Aug. Till today 15 Sept absolutely no response. After numerous emails to verify, za e store and countless phone calls absolutley nothing but a decline stating there is no date on the invoice. Called again, consultant verified over the phone that the invoice clearly has a date and the infamous...wait for it.....escalation shall take place....what a joke. I insisted on speaking to a team leader or manager but...wait for it.....none of them are ever at work....what a joke.... I have been made so many promises that i shall recieve a reply....wait for it......nada, nothing, niks.....wat a joke!!!!!!

On the second phone i did actually get the voucher code, followed the process to claim and wait for it.....tells me the code does not affect the price and i still need to pay....what a joke.....SAMSUNG we have loyally supported you for many many many many years....phones, appliances, aircons, sound systems etc, but...wait for it......THIS WAS THE LAST YOU HAVE **** TO US AND FOOLED US. SHAME ON YOU, SHAME ON YOU. WE SHALL REPORT YOU TO THE OMBUDSMAN AS WE HAVE DONE EVERYTHING FROM OUR SIDE AND U WERE NOWEHERE TO BE FOUND. SO DISSAPOINTING