TF
Tanya F
1 reviews | Active since Mar 2021
23 Mar 2021, 14:44
Samsumg S21
Purchased the new Samsung S21on the 27/02/202, and have only had problems so far the battery only lasts half a day and im never on my phone during working hours , the phone is permanently hot and overheating and now suddenly it kicks me out whenever i try to go into google or gmail and lagges ( Any google operated system for that matter) the phone isn't even a month old.
Dont waste your money on this phone!!
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Samsung South Africa's replyOfficial
23 Mar 2021, 14:49 Good day Tanya,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
SS
Samsung South Africa's reply23 Mar 2021, 14:49
Official
Good day Tanya,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
SS