lL
leonvrsa L

1 reviews | Active since May 2017

14 Jul 2017, 10:42

Samsu g accepting bad service from samsung rewards

<p>I upgraded and a free Bluetooth speaker was part of the package.</p> <p> </p> <p>Unfortunately you had to claim it from samsung rewards and after 2 months and hundreds of E mails-still NO FEEDBACK on where it is.</p> <p>Neither samsung or samsung awards can give a answer.</p> <p>Below the latest e mail to them.</p> <p> </p> <p>Hi</p> <p>Previous email refer</p> <p> </p> <p>Long delay excuse was used in June but now in July!!</p> <p><br />After more than 10 years of Samsung products I think it is time to switch.</p> <p><br />No feedback on where my product is after 2 MONTHS?,,,</p> <p> </p> <p>Did not even help to complainon Helopeter. </p> <p>Now that I checked Facebook etc I see numerous complaints about Samsung Rewards.</p> <p>How can Samsung just accept that??</p> <p><br />In future I will also scrutinise digital media before making decisions. </p> <p><br />I hope to get my product by the time the next upgrade is due.....</p> <p> </p> <p><br /><br /></p> <p> </p>

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply14 Jul 2017, 11:26
Official

Dear Client,

We have noted your views expressed in your posting. Please be advised the issue has been escalated to Samsung rewards once again for further feedback.

Our sincere apologies for any inconvenience caused.

Regards,
SamsungSA