NN
Noma-Afrika Nkonyeni
1 reviews | Active since Jul 2024
27 Jun 2025, 13:26
SAMSANG SMART PHONE AO5s
This is the second time i'm complaining about my phone. I called Samsung yesterday and i sent emails and Whatsapp without joy. I bought a Samsung Smart phone AO5s and i complained last year that it's playing Pop Up Ads. It has started again yesterday. I missed out on a very important training because of this issue. I urgently need assistance as i need use my phone for the weekend.
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Samsung South Africa's replyOfficial
27 Jun 2025, 13:27Good day Noma-Afrika
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply27 Jun 2025, 13:27
Official
Good day Noma-Afrika
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM